1. Who is responsible for your data
The data controller is Andreia Teles, clinical psychologist and coach, operating in the Algarve, Portugal. Contact: andreia.c.teles@gmail.com.
2. What data we collect
When you use the contact form on this website, we collect:
- Your name
- Your email address
- Any information you choose to share in your message
- The service you are enquiring about
We do not collect sensitive health data through the website. Any clinical information is handled through separate, secure channels.
3. Why we use your data
Your data is used solely to respond to your enquiry and arrange an initial consultation. We do not use your contact information for marketing purposes without your explicit consent.
4. Legal basis for processing
We process your data on the basis of your consent, given when you submit the contact form. You may withdraw consent at any time by emailing us.
5. How long we keep your data
Enquiry data is kept for a maximum of 12 months after your last communication with us. Clinical records are kept according to the minimum retention periods required by Portuguese law and OPP professional guidelines.
6. Who has access to your data
Your data is not sold, shared or transferred to third parties except:
- Netlify, who process form submissions on our behalf (subject to their own GDPR-compliant privacy policy)
- Legal authorities, if required by law
7. Your rights
Under GDPR, you have the right to:
- Access the data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Lodge a complaint with the CNPD (Comissão Nacional de Proteção de Dados)
To exercise any of these rights, contact andreia.c.teles@gmail.com.
8. Cookies
This website uses a single functional cookie to remember your cookie consent choice. If you enable Google Analytics (currently inactive), additional analytics cookies may be set. You can accept or decline cookies using the banner when you first visit the site.
9. Changes to this policy
This policy may be updated periodically. The date at the top of this page reflects the most recent revision.